What is UTIITSL PAN Card? Role, Process, Fees, and Timeline Explained

Key Takeaways

• UTIITSL (UTI Infrastructure Technology and Services Limited) is one of the authorised agencies that process PAN card applications in India.
• A UTIITSL PAN card is simply a PAN issued by the Income Tax Department but processed through the UTIITSL portal.
• The application can be completed online or offline with identity, address, and date-of-birth proof.
• PAN card fees typically start around ₹101–₹107 for Indian addresses and about ₹1,011–₹1,017 for overseas delivery, depending on the application mode.
• Processing generally takes 10–15 working days, followed by dispatch via post or courier.

Introduction

If you plan to apply for a PAN, you’ll see two official routes online, UTIITSL and Protean e-Gov (formerly NSDL). Both are appointed by the Income Tax Department (ITD) to process applications; the PAN itself is a government identifier under CBDT and is valid nationwide regardless of which portal you use.

This guide explains what a UTIITSL PAN card is, who can apply, fees, timelines, how to check UTIITSL PAN card status, and how UTIITSL compares with NSDL.

What Is UTIITSL?

UTIITSL stands for UTI Infrastructure Technology and Services Limited, a government-owned company (under SUUTI) set up in 1993. It is a government-authorised technology and financial services company that supports various public sector projects, including PAN card services.

Role of UTIITSL in PAN card services

The Income Tax Department has authorised UTIITSL and Protean e-Gov as the only two agencies to receive and process PAN applications and provide related services.

UTIITSL acts as an official intermediary for the Income Tax Department. Its responsibilities include:

• Accepting PAN card applications
• Verifying submitted documents
• Processing corrections or updates in PAN data
• Issuing duplicate or reprinted PAN cards
• Providing tracking facilities for applicants

However, the actual PAN number is issued by the Income Tax Department under the Central Board of Direct Taxes (CBDT).

What is a UTIITSL PAN Card?

Many applicants assume that PAN cards issued through different portals are different types of PAN cards. In reality, the issuing authority remains the same.

PAN card issuance through UTIITSL

A UTIITSL PAN card is simply a PAN card that was applied for through the UTIITSL website or a UTIITSL PAN service centre. The card is still issued by the Income Tax Department and holds the same legal validity as any other PAN.

Difference between PAN card and issuing authority

It is important to distinguish between:

Who Can Apply for a PAN Card Through UTIITSL?

The UTIITSL portal allows various categories of applicants, including individuals, companies, firms, and non-resident entities, to apply for a Permanent Account Number (PAN) card as per Income Tax Department guidelines.

Individual applicants

Any individual who needs a PAN for taxation or financial activities can apply through UTIITSL.

Businesses and entities

Apart from individuals, the following entities can also apply:

• Companies
• Partnership firms
• Limited liability partnerships (LLPs)
• Trusts
• Associations of persons (AOPs)

Indian citizens and NRIs

Indian residents and Non-Resident Indians (NRIs) can apply for PAN cards through UTIITSL if they have financial transactions linked to India.

How to Apply for a PAN Card via UTIITSL?

A PAN processed via UTIITSL works for tax filing, KYC at banks, investments, and even when you apply for a personal loan. There is an online and offline method; applicants can choose the process that best suits their convenience.

Online PAN application process

The online process to get a UTIITSL PAN application includes the following steps:

1. Visit the official UTIITSL PAN online services and choose the relevant option (New PAN / Change or Correction / Reprint).
2. Choose the appropriate form:
   • • Form 49A for Indian citizens
     • Form 49AA for foreign citizens
3. Fill in personal details such as name, date of birth, address, and contact information.
4. Upload scanned copies of required documents.
5. Submit photographs and digital signatures if required.
6. Pay the application UTIITSL PAN card fee online.
7. Submit the application and download the acknowledgement receipt.

After submission, the application enters verification and processing stages.

Offline PAN application process

Prefer paper? Submit a filled form with supporting documents at a UTIITSL PAN card application centre (nationwide) or apply through authorised centres and track later online.

You will have to:

1. Download and fill out Form 49A or Form 49AA.
2. Attach supporting documents.
3. Paste passport-size photographs.
4. Submit the form at the UTIITSL PAN service centre.
5. Pay the applicable fee.

Documents Required for UTIITSL PAN Card Application

These documents help the authorities confirm the applicant’s details before issuing the PAN:

Proof of identity

Applicants must submit any one of the following:

• Aadhaar card
• Passport
• Driving licence
• Voter ID

Proof of address

Accepted documents include:

• Aadhaar card
• Utility bill (electricity, water, gas)
• Bank statement
• Passport

Proof of date of birth

Commonly accepted documents include:

• Birth certificate
• Passport
• Driving licence
• Matriculation certificate

Providing accurate documents ensures quicker processing and reduces the risk of rejection.

UTIITSL PAN Card Fees

The UTIITSL PAN card fee depends mainly on the applicant’s communication address and whether the card needs to be delivered within India or overseas.

PAN card fees for Indian address

For applicants with an Indian communication address:

• ₹101–₹107 approximately for a physical PAN card depending on submission mode.
• ₹72 for e‑PAN only (no physical card)

PAN card fees for overseas address

For applicants with a foreign address:

• ₹1,011–₹1,017 including dispatch charges.

These fees cover processing, printing, and delivery of the physical PAN card. CBDT’s generic fee note is also published on the Income Tax site, but UTIITSL’s live payable amounts above are what you see during application.

UTIITSL PAN Card Processing Time and Timeline

Once the application is submitted, it goes through several stages before the PAN card is delivered.

Application verification stage

• Documents are verified by the service provider.
• If any discrepancies are found, the applicant may be asked to correct them.

PAN card generation timeline

After successful verification:

• The Income Tax Department allocates the PAN number.
• This step generally occurs within a few working days.

Dispatch and delivery timeline

After generation:

• The card is printed and dispatched via courier or post.
• Total delivery time typically ranges from 10 to 15 working days.

How to Track UTIITSL PAN Card Application Status?

Applicants can check the progress of their PAN card application submitted through UTIITSL using the official online tracking facility provided by the portal. Here is how:

Online status tracking

Applicants can track their UTIITSL PAN card status through the official tracking page by entering the application coupon number generated during submission.

This allows users to monitor stages such as:

• Application received
• Verification in progress
• PAN allotted
• Card dispatched

Common tracking issues

Applicants may face issues such as:

• Entering an incorrect application number
• Delay in UTIITSL PAN card status updates
• Mismatch in submitted details

Waiting a few days after submission usually resolves these issues.

Common Mistakes to Avoid While Applying

Small errors during the application process can delay PAN issuance.

Incorrect personal details

Errors in the spelling of name, date of birth, or address can lead to rejection or the need for correction requests.

Document upload errors

Submitting unclear or invalid documents may delay verification.

Signature and photograph issues

Common problems include:

• Signature outside the designated box
• Blurred photographs
• Missing signature across the photograph when required

Ensuring correct formatting and clarity helps avoid reapplication.

UTIITSL vs NSDL PAN Card Services

Two authorised agencies provide PAN application services in India. Both perform similar roles in facilitating PAN card applications.

Similarities in PAN application process

Both UTIITSL and NSDL (now Protean e-Gov) provide:

• Online and offline PAN application services
• PAN correction or update requests
• Duplicate PAN card issuance
• Application status tracking

Differences in service and processing

The main differences lie in service portals and facilitation centres, not the PAN itself. The final PAN number is issued by the Income Tax Department, so the card remains equally valid regardless of which agency processes the application. Once your PAN is processed and active, digital KYC is faster; use it to open accounts or apply for an instant personal loan seamlessly.